Kind Words
Judy Schramm – Pana, IL 5/13/22
| "I recently had my biannual checkup, and was very pleased with your service. I was called by your office to set up the appointment, and then the day of the appointment called to verify the time.Mike was my technician, and he introduced himself as it was the first time he had been to my home. He was friendly, explained what he was going to do, and said approximately how long it would take. He had suggestions about my filter (whether to change or not) but the decision was mine to make with no pressure from him. When finished he reminded me if I had any problems or questions to be sure and call. I have recommended Jansen’s to friends, and will continue to do that. Thank you for your service." |
Steve Nicholas – Robinson, IL 4/22/19
"Everything was great, from the office person, to the sales, and the installers where great! Thanks for making the experience awesome, and stressless!"
Dave & Donna Pierson – Effingham, IL (2012)
"From start to finish, everyone was friendly, courteous, knowledgeable, and helpful. We started with your answering service who completed the follow-through. The office staff who made the appointment, Lavon who diagnosed, Troy who helped explain options and complete paperwork, to Dennis and Trent who completed the project by installing and educating us. We are 100% satisfied, Thank you!"
Josh & Christy Hohenbary – Effingham, IL (2012)
"This is our first experience with Jansen's Heating and Air. From our initial inquiry on your duct cleaning and sanitization service to the final clean-up, your staff was courteous, informative, professional, and efficient. We felt as if you valued our business and made every effort to keep it. We appreciate that very much! You will be our first call in the future for any heating and cooling needs."
John & Judy Karpus – Mattoon, IL (2012)
"The installation crew was exceptional and went out the their way to explain 'what and why' questions that we had. Dennis and Trent were polite, professional, and demonstrated their knowledge through the quality of the install."
Kevin & Lisa Roberson – Altamont, 10/20/10
Just a note to let you know what great service we received this week… We will probably be needing a new furnace in a year or two, and we will for sure come to you for that. Your employees are very nice and always cover their shoes! In a world filled with complaints, we thought it would be nice to hear a nice bit of information. Thanks for such great service!
Kelli & Derek Tracey – Olney, IL 9/27/10
I was thoroughly impressed with the sales and service team. All communication was thorough and concise. I appreciated the extras such as putting down a carpet protector and bagging the old air filter. There is no comparison with Jansen and the other 6 services we “interviewed” for installing our a/c and furnace. I feel comfortable with what was installed & the integrity of the company behind it. Thank you!
Reviews