Guarantees
Our Promise to You
We are confident in our work and have respect for our clients. We pass along these promises to you because we want you to feel the same way – confident in your comfort specialists.
The 10-Year Performance Guarantee
We, Jansen’s Heating & Air Conditioning, guarantee the performance of our equipment and installation. The cooling system will provide at the thermostat 70 degrees indoor temperature on a 95-degree summer day.
The heating system will provide at the thermostat 75 degrees indoor temperature on a zero-degree winter day (with a 15-mph wind velocity). If it fails to meet these standards (as determined by us after analyzing the system) modifications or replacement will be made and if necessary, a new system will be installed at no additional cost to you. The performance guarantee is for a period of ten years from the day we install your system.
The 10-Year Performance Guarantee
The heating system will provide at the thermostat 75 degrees indoor temperature on a zero-degree winter day (with a 15-mph wind velocity). If it fails to meet these standards (as determined by us after analyzing the system) modifications or replacement will be made and if necessary, a new system will be installed at no additional cost to you. The performance guarantee is for a period of ten years from the day we install your system.
100% Satisfaction Guarantee
Within one year after installation there is not 100% satisfaction, we will remove the equipment and refund the full amount of purchase.
We make this guarantee because we are sure Jansen’s Heating & Air not only has the best products and service, but we also have the best people.
Workmanship Guarantee
Jansen’s Heating & Air guarantees all workmanship and parts to be free from defects for one year from the service date regardless of manufacturer warranties. We are insured and our technicians are trained, background checked, and drug tested.
Apples to Apples Guarantee
If we can’t beat the lowest new equipment quote by $50, after an “apples to apples” comparison of the quotes, we will give you $50 for giving us the opportunity to earn your business.
100% Satisfaction Guarantee
Workmanship Guarantee
Apples to Apples Guarantee
No Lemons Guarantee
To provide our customers with peace of mind, that should come with an investment in a new a new home comfort system, we proudly provide you with the following “no lemons” guarantees (available even on our most basic system!):
Air Conditioner: If the compressor in the outside air conditioner fails within five years of the date of our installation, we promise to replace the entire outside air conditioner at no cost to you.
Furnace: If the furnace heat exchanger in the newly installed home comfort system fails within ten years of the date of our installation, we promise to replace the entire furnace at no cost to you.
No Lemons Guarantee
Furnace: If the furnace heat exchanger in the newly installed home comfort system fails within ten years of the date of our installation, we promise to replace the entire furnace at no cost to you.
Lifetime Unit Replacement
Lifetime Unit Replacement
Kind Words
Kelli & Derek Tracey – Olney, IL 9/27/10
I was thoroughly impressed with the sales and service team. All communication was thorough and concise. I appreciated the extras such as putting down a carpet protector and bagging the old air filter. There is no comparison with Jansen and the other 6 services we “interviewed” for installing our a/c and furnace. I feel comfortable with what was installed & the integrity of the company behind it. Thank you!